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Microsoft Dynamics 365 for Sales and Marketing
(Formerly Microsoft Dynamics CRM)

Unify your sales and marketing efforts to deliver a consistent, engaging customer experience.

Clients That Trust Microsoft

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Why Choose Microsoft Dynamics 365 for Sales and Marketing

Microsoft Dynamics 365 for Sales and Marketing is the same Microsoft CRM you know and love, but now it’s part of the powerful and versatile Microsoft Dynamics 365 package, which will supercharge your business processes. Think of it as asking for Batman, and getting the entire Justice League with him. Who wouldn’t want that?

Deliver A+ Customer Satisfaction

Deliver A+ Customer Satisfaction

With detailed records and tracking capabilities, your sales and marketing teams always looks like they’ve done their homework with your prospects and clients.

Bring In Five-Star Reviews

Bring In Five-Star Reviews

When your sales and marketing teams are prepared to offer insightful advice and relevant content, your customers take notice. Be prepared to see the five-star reviews roll in.

Managing Made Easy

Managing Made Easy

It’s tough to be a sales manager, but the robust reporting tools from Microsoft Dynamics 365 makes keeping on top of your sales and marketing team easy.

Don't Just Take Our Word For It

“Beth McNally of Gross Mendelsohn’s Technology Solutions Group really took the time to understand our business as we talked about how Microsoft Dynamics CRM would work for Fuchs North America. The time Beth took to learn the nuances of our company was critical as she customized the CRM system for us. The customizations that Gross Mendelsohn incorporated into our CRM system are great. Custom reports are extremely helpful with project and sales management.”

Ken Wuestenfeld, VP of Sales & Business Development
Fuchs North America

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Microsoft Dynamics 365 for Sales And Marketing Features

With the power of a CRM and ERP system at your disposal, your sales and marketing teams will be unstoppable.

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Convert Leads Like Never Before

Closing sales and keeping existing customers happy keep the lights on in your business. Microsoft Dynamics 365 for Sales and Marketing (formerly Microsoft Dynamics CRM) gives your marketing staff the technology to build your brand and your sales team the detailed customer management system they need to get out there to close those leads. Be prepared to watch your lead conversion rates go through the roof.

Get Five-Star Reviews

When your business development team can know everything about a customer, including demographic information and service calls tied to their account, they can deliver the VIP treatment your customers expect. Be prepared to get swarmed with five-star reviews about how nice, knowledgeable and helpful your salesperson, Ciara, is.

Make Managing Easier

Using Microsoft Dynamics 365 for Sales and Marketing (formerly Microsoft Dynamics CRM) is the superhero you need to make better decisions. With Microsoft Dynamics 365 for Sales and Marketing being only one module of Microsoft Dynamics 365, you’ll have the power of both a CRM and ERP system. Prepare to evaluate revenue growth to make predictions and track productivity to identify star team members like you never have before.

Let's Dig In Together

It's not a sales presentation—it's a conversation about how you work.