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Remote and Onsite Support Features
Our remote and onsite support team is your new fairy godmother for IT needs.
Quick, Effective Remote Support
It's not enough just to handle a support call over the phone. Our technicians actually log into your computer remotely, with your permission, and work alongside you. Solving the problem by seeing it through your eyes is an effective way to get the right solution to your problem. Plus, it's one less phone call you have to make to some random call center where you need to explain the situation three times.
Thorough Onsite Support
Some problems call for a technician to come out in person. Our IT Jedi are natural problem solvers and welcome the opportunity to help you out of a pickle. They'll take the time to peek into your networking setup and fix the problem you have. Plus, they'll want to catch up with you on how your fantasy team is performing.
Our technicians know how nerve-racking a major computer problem can be. When dealing with a crisis, you'll be working with the expert that you usually work with. That familiar face will be cool under fire and help solve your problem quickly. Say goodbye to the days of white-knuckling it through an IT crisis.
Let's Dig In Together
It's not a sales presentation—it's a conversation about how you work.