Eagle Oil Company’s owner came into the office on an otherwise normal Monday morning and noticed something suspicious on one of his computers. He called Bill Walter of Gross Mendelsohn’s Technology Solutions Group for help.
Bill discovered a security breach in Eagle Oil Company’s firewall. An intruder had been using the company’s system to access the internet. Bill eliminated the intruder’s point of access and installed a proactive monitoring solution, which remotely monitors an organization’s network 24x7x365 and alerts Gross Mendelsohn’s network specialists of issues before they become problems.
Eagle Oil Company’s proactive monitoring system automatically alerts Gross Mendelsohn of potential problems or failures, including attempted access to the company’s network by unapproved users. As a result, the company’s owner has peace of mind that his computer system is safe, healthy and performing at its peak. And the best part? The monitoring is done remotely. With quick access to Eagle Oil Company’s network, our team is able handle most issues remotely, eliminating unnecessary onsite visits and thereby reducing costs.