“When we decided a few years ago to change accounting software vendors due to poor service, we found Gross Mendelsohn’s Technology Solutions Group. Since we changed, it’s been a complete 180 in terms of service and support. Not only do we get a response from Sharon Paul the same day we ask a question, but it’s usually within the hour."
Victoria Grove, Vice President, Administration
About Penn Parking
Penn Parking is a Maryland-based, woman owned parking management company.
Penn Parking manages more than 45 parking facilities in Maryland, Washington, DC and Virginia.
Penn Parking provides high quality parking services to universities, municipalities, government entities, property owners, property managers and public parkers at a fair and honest price.
How We Helped
Sharon installed Sage 300 and trained Penn Parking’s staff how to use the system. Sharon customized the system to include features such as credit card processing and recurring billing automation for their monthly parkers. We continue to provide ongoing Sage 300 support to Penn Parking.
Penn Parking later worked with Bill Walter, Michael Kropkowski and Joshua Beitler of our networking team to boost the company’s cyber security infrastructure and methods. After using the network detective to survey Penn Parking’s existing infrastructure and networking applications, our team recommended upgrades to existing equipment, a new firewall system and a managed services contract.
The new equipment and security software we installed helps protect Penn Parking’s sensitive company and customer information from hackers. The company’s new firewall provides secure remote access and reduces the amount of known security risks across the network. Updated equipment help day-to-day computer processes run smoothly and withstand an attempted hack.
Thanks to their new managed services contract, Penn Parking now enjoys having monthly security software maintenance, cyber disaster prevention services, proactive monitoring and more handled by our networking team. By removing basic, time-consuming tasks from their plate, they can focus on what’s really important: providing top-notch parking services to drivers.