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Persona Strategies

Collaboration tools and cyber security services are essential for this professional services company.

Don’t Just Take Our Word For It

Bill Walter, Josh Beitler, Michael Kropkowski, and April Walsh are very calming in the face of an IT shut down and that comes from their professionalism and respect for our needs. They’re great at quickly getting a handle on the problem and solving it correctly on the first attempt. It’s rare that you get that kind of consistency and service excellence from a firm, and I can always depend on Gross Mendelsohn’s Technology Solutions Group to provide that for me.

Dr. Stanley Sack, Owner
Persona Strategies

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About Persona Strategies

Mission

Mission

Persona Strategies helps organizations overcome obstacles to change.

About

About

Persona Strategies uses a scientifically-proven method to help organizations overcome internal culture challenges or performance issues.

Industry

Industry

Service

The Challenge

When there’s a cyber security risk knocking on your door, or you’re facing a major software upgrade, you need to be able to rely on your IT group to guide you through the process.

Dr. Stanley Sack worked with a tech provider for many years that didn’t deliver quality IT solutions. When he found out Gross Mendelsohn, his CPA firm, offered technology services, he knew he could trust the firm to implement new technology solutions and manage the cyber security needs for his businesses, Sack & Karlen, P.A and then Persona Strategies.

“I was already using Gross Mendelsohn as my accounting firm. I was in good hands with the accounting firm, so I knew I could trust Gross Mendelsohn’s Technology Solutions Group as well.”

How We Helped

Gross Mendelsohn’s networking experts upgraded Persona Strategies’ business management system by evaluating their existing software usage and mapping a plan to make their use of technology more efficient. Bill Walter, Josh Beitler, Michael Kropkowski and April Walsh started by implementing Office 365 to boost Persona Strategies’ collaboration abilities and cyber security. 

Dr. Sack was impressed with the quality of our networking team’s service and now heavily relies on Office 365 for day-to-day operations. “As a small professional services business, I’m highly dependent on Microsoft Office 365. It’s nice that I have accessibility to programs like Outlook regardless of where I am -- in the office or when I am working from home.”

We also fortified Persona Strategies’ network with reliable cyber security tools, including a firewall and email encryption.

The Results

Dr. Sack can now depend on his IT provider for reliable solutions, candid advice and quick help in the event of a cyber disaster. “I always feel like I’m in really good hands with Gross Mendelsohn,” Dr. Sack explained. “When I contact their help desk, it’s seamless. I always get a same-day response. If I’m ever really panicked, I can send an email directly to Bill, Josh, Mike or April and know they’ll get back to me instantly.”

Dr. Sack and his staff now use their technology more efficiently than ever before. Implementing Office 365 has provided Persona Strategies with reliable collaborative tools and the freedom to manage clients from any location, anytime. Securing the email server with the right software has been a major safeguard from hacks as well.

When Dr. Sack saw a suspicious email come through one day, he immediately called Bill Walter for help. Bill’s quick response helped him navigate away from a potentially dangerous cyber situation within minutes. “Bill Walter, Josh Beitler, Michael Kropkowski and April Walsh are very calming in the face of an IT shut down and that comes from their professionalism and respect for our needs. They’re great at quickly getting a handle on the problem and solving it correctly on the first attempt. It’s rare that you get that kind of consistency and service excellence from a firm, and I can always depend on Gross Mendelsohn’s Technology Solutions Group to provide that for me.”

When Dr. Sack saw a suspicious email come through one day, he immediately called Bill Walter for help. Bill’s quick response helped him navigate away from a potentially dangerous cyber situation within minutes. “Bill Walter, Josh Beitler, Michael Kropkowski and April Walsh are very calming in the middle of a technology issue. They’re great at quickly getting a handle on the problem and solving it correctly on the first attempt. It’s rare that you get that kind of consistency and service excellence from a firm, and I can always depend on Gross Mendelsohn’s Technology Solutions Group to provide that for me.”

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