As a six-country organization, OnProcess Technology faced consolidation issues with their QuickBooks system due to having financial statements on outside platforms. The team at OnProcess decided to turn to NetSuite as a single, cloud-based solution where they could consolidate all financials on a global basis.
In need of an implementation partner, R. Halladay Swanson, corporate controller of OnProcess, referred the RFP project leader, Christine Donovan, to our Technology Solutions Group’s team of partners. Halladay has known Sharon Paul for nearly 20 years and thought the team would be a good fit for the project. After meeting with the team and going through a rigorous RFP process, OnProcess selected NetSuite and Gross Mendelsohn as their implementation partner.
Michael Marinaro was the project manager and driver of the implementation process with Sharon Paul and Christina Haiss overseeing. The entire team was very responsive throughout the implementation journey, answering calls after business hours and during weekends.
“I think one of the biggest things was the responsiveness of the Technology Solutions Group. This was a key to our success,” according to Christine Donovan, senior director sales operations/sales controller at OnProcess. “That was key because we had a lot of moving parts and Michael was always available. And we didn’t have to wait.”
Thanks to our team’s expertise and constant stream of communication, OnProcess was able to launch the full implementation a month earlier than expected.
Michael also helped integrate standardized foreign exchange rates into NetSuite from an outside hedge company that OnProcess wanted to continue using as well as supporting third party integrations. Since OnProcess was relying on separate processes before, our team helped create an import process that eliminated duplicate data entry.
OnProcess Technology experienced major benefits after implementing NetSuite. OnProcess is now able to produce consolidated financial statements complete with intercompany eliminations, including a statement of cash flows. They also gained analytical reporting capabilities on a consolidated basis in U.S. dollars. Out of the six countries they operate in, the finance department in the U.S. is the lead. They can now see all the financial for the other five subsidiaries thanks to NetSuite.